Examinando por Autor "Castañeda Ruiz, Javier Andrés"
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- ÍtemSoftware de integración y control de requerimientos para agencias de viajesCastañeda Ruiz, Javier Andrés; Ángel M., Augusto JoséThe present document has as its scope the presentation of a real case, which is lived in the largest of the companies that provide an outsourced service. The main idea is to show the respective case in La Nueva EPS and Expreso Viajes y Turismo, the problems evidenced, the solutions raised to the main management of the organization, development, implementation and production, based on the good practices used for Software implementation and ITIL recommendations.