Examinando por Autor "Beltrán Ferrari, Mónica Isabel;"
Mostrando 1 - 1 de 1
Resultados por página
Opciones de ordenación
- ÍtemPercepción de la calidad de los servicios que ofrece el banco popular en la ciudad de Cartagena a los pensionados(Fundación Universitaria Los Libertadores. Sede Cartagena., ) Beltrán Ferrari, Mónica Isabel;; Lora P, EdwinThe present shows us an environment of globalized economy and with a tendency towards outsourcing and technology, any subject of continuous research and demands in quality levels, configuring an inscrutable potential for commercial exchange in the world, in such a way that every Once again, the quality of its service, but also the evolution or development of services at any level, whether public or private, whether telecommunications, administrative or financial, or consumer service, is one of the main reasons for propose organizational schemes and models that have the appropriate purpose or raise quality situations that respond more efficiently to market demands (Soler, et al., 2006).