Reconocimiento de factores de riesgo ergonómico en el uso del computador en el área de servicios médicos de: Colsanitas S.A.

Abstract

The purpose of this research was the recognition of ergonomic risk factors for the use of the computer keyboard and mouse in the Medical Services Department of Prepaid Medicine - Colsanitas of the Organization Sanitas Internacional SA, in the city of Bogotá, to an industrial hygiene program, with the purpose of generating a technically directed plan for the identification and control of ergonomic risks in said area. For the study, a sample of 16 people was taken in the development of the fingering work. On the other hand, the research work was defined as descriptive and with an inductive method, with a direct, non-participant observation application, according to the methodological authors' indications. As an instrument the panorama of risk factors was used from the Icontec GTC 45 standard, which allowed a large-scale study to be carried out in relation to the object of study. The conceptual basis is constituted by the primary and secondary sources from the authors' productions, investigations and reports, and information provided by the Professional Risk Administrators, and the legislation in force in the Colombian sphere. Finally, this information was processed to obtain a series of conclusions and recommendations aimed at adopting corrective actions in order to protect the people involved in the process, as well as the assets of the company and tend to be profitable.